Frequently Asked Questions
Popular
General Information
Account & Profile
For Sellers
- How to fix automatic ad sharing issues on GGIS?→
- I've posted my ad but I can't find it on GGIS. Why?→
- How do I take a selfie that ensures successful ID verification?→
- What does the "Verified" badge mean on my store?→
- What does a "Verified ID" badge mean, and how can I get it?→
- How many people viewed my ad?→
- What can I do to sell better?→
- How do I set up my Business/Company profile?→
Posting Ad
Chat & Messaging
Managing Ads
- My ad has been declined. Why?→
- Can I share ads on Facebook or Twitter?→
- How long does ad moderation take?→
- How long will my ads stay on GGIS?→
- What is "low-priority promotion", and how can I avoid it?→
- How do I renew my ad?→
- "Automatic ad sharing" — what is it, and how does it work?→
- How do I mark an ad as sold?→
- Promo issues due to duplicate ads — why did this happen, and how do I fix it?→